07-27-2013 03:47 PM
I set up encryption on my 9320 Curve and noticed that if the phone is in locked status and I receive a call from a know contact only its number is displayed. Is this a bug or a feature wich can be disabled ? If I unlock the phone and receive a call from a known contact, its name is displayed as it should. I set my phone to lock after 30 minutes of stand-by.
07-27-2013 05:00 PM
Here is a KB that discusses that situation:
Unfortunately, it contains nothing useful -- well, except for formal acknowledgement from BlackBerry of the issue. I guess that's something at least.
Good luck and let us know!
07-30-2013 04:00 PM