11-23-2011 05:36 AM
for last two days the cursor is getting stuck either at the boottom or on the top of the main screen. and not moving at all. Making it totally unusable.
please help with a reaon and solution .
Service Provider is Loop location Mumbai.
12-06-2011 10:24 AM
Welcome to the forums.
Have you tried doing a battery pull to see if that corrects the issue? This could be related to low memory. How much free app memory do you have? To check how much free memory is remaining have a look at this article: http://bbry.lv/mUFCA6
If you are still having issues then you can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with selective restore, here is how to restore http://bbry.lv/qgQxLo
09-16-2012 04:30 AM
Please excuse my english I'm French!
I have had the same problem with my blackberry Curve 9320 : The problem was due to my memory card which was complettely full.
After having raimplace it by an other one, empty, everything was fixed!
04-14-2013 12:21 PM