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BlackBerry® Curve™

New Member
Posts: 1
Registered: ‎11-01-2011
My Device: Curve 9300
My Carrier: Loop Mobile

Cursor Problem Blackberry Curve 9300

for last two days the cursor is getting stuck either at the boottom or on the top of the main screen. and not moving at all. Making it totally unusable.


please help with a reaon and solution .


Service Provider is Loop  location Mumbai.



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Administrator (Retired)
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Cursor Problem Blackberry Curve 9300

Hey Asavari, 


Welcome to the forums. 


Have you tried doing a battery pull to see if that corrects the issue? This could be related to low memory. How much free app memory do you have? To check how much free memory is remaining have a look at this article: http://bbry.lv/mUFCA6


If you are still having issues then you can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with selective restore, here is how to restore http://bbry.lv/qgQxLo





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New Member
Posts: 1
Registered: ‎09-16-2012
My Device: Blackberry Curve 9320
My Carrier: 0659218163

Re: Cursor Problem Blackberry Curve 9300



Please excuse my english I'm French! :smileywink:


I have had the same problem with my blackberry Curve 9320 : The problem was due to my memory card which was complettely full.

After having raimplace it by an other one, empty, everything was fixed! 


Enjoy! :Phone:

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New Contributor
Posts: 3
Registered: ‎04-14-2013
My Device: curve 9320
My Carrier: Runel

Re: Cursor Problem Blackberry Curve 9300

The same thing keeps on happening to my curve 9320.
I don't know why but wen you take the battery out, then put it back in and then leaving it for a while works!!!

Hopefully this works for anyone with this problem!!!
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