01-22-2013 10:16 AM
I had some how ended up with three Desktop data bases for my contacts, each with a different number of records in.
I followed one of the online set of instructuctions for consolidating these dbases HOWEVER I managed to use the wrong set of instructions........ (I wont use the language that came to mind when i realised!)
I have backed up my bberry and all of the contact recrods are there (411), I can see them in the 'Select Data to Restore' window whilst my bberry shows only 99 records. These 99 are clearly the 99 in the syncing contact dbase.
I have tried to restore the dbases to my bberry but cannot select the 'Address Book - All' to give me the 411 entries, and the restore just gives me the 99.
Can someone please help?
01-22-2013 12:31 PM
Is the address book database in the Desktop Software restore window greyed out, or what happens?
01-23-2013 11:04 AM
Article ID: KB04461 Unable to backup or restore some databases to a BlackBerry smartphone using BlackBerry Desktop Software
01-26-2013 09:40 PM
Thanks for that, worked great, all my contacts are now back on my bberry.
Now I just need to figure out which set of instructions I need to follow to combind the three desktop contact databases I have on my bberry into one and I'll be a very happy bunny!
01-27-2013 10:45 AM
On your BlackBerry, what are the three names of the calendars you have separate?
Are they each connected to a different email account?