08-10-2008 03:06 AM
I'm having a problem with the Caller ID on my Curve 8320, however, the solution in the following thread doesn't seems to be working with my problem http://supportforums.blackberry.com/rim/board/mess
i.e.. incoming calls appear without the names registered in the address book
Here is an example:
Office: +966 (3) 123-4567
Mobile: +966 (5) 1234-5678
When John calls the following is displayed:
0 (3) 123-4567
0 (5) 1234-5678
When John sends me an SMS his name appears
I need to put in the +966 as I travel out of the country a lot. I tried using the Smart Dialing option, but it doesn't seem to work properly (it won't remove the zero, it only pads the number with the country code). Also, I could not figure out what to put for the National Number Length (land lines are 7 & mobiles are 8)
BTW, I have the same problem on my Pearl 8100
08-10-2008 04:40 AM
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08-10-2008 05:51 AM
You need to have the correct Country Code set in the Smart Dialing options - YOUR Country Code.
The National Number length is the same as would be listed in a phone book WITH the Area Code, but NOT including the Country Code. In the US it's 10 digits which does NOT include the country code 1.
That said, your example below does make it confusing, but I'd guess you need to use the length for your BlackBerry (8) - not the length for land lines.
09-01-2008 09:00 AM
09-01-2008 11:30 AM
I'll throw in an opinon which isn't based on Curve experience but which I have seen happen several times on Nokia mobiles and may be the cause of the problem.
Do you have the number(s) listed twice in different address book entries? Say for example John Doe's land line is 01234 567890, but you also have his wife, Jane Doe, in your address book and her land line is also 01234 567890. When either of them calls from the landline, because the phone can't show two names at once, and neither is set as default, it just shows the number.
09-02-2008 09:26 AM
09-21-2008 07:17 PM
Hi, I have exactly the same problem with my 8310 Curve.
In my case I think the problem depends on the fact that my cell phone is "within the company switchboard", which means I have to dial a zero before any phone number (i.e. if I want to dial the Swedish number 08-123456 I would have to dial 008123456).
This is normally avoided by entering all numbers using +46 (Swedish country code, i.e. the previous example would be dialled +468123456). This has worked on all my previous phones (all Nokias), and they have all recognized the name of the person calling if that person has been stored with country number in my address book.
On the BlackBerry dialling works just fine, however all the entries stored in my address book (with countrycode and all) does not get recognized when somebody calls me. *sigh*
A colleague of mine tells me that this has worked on previuos BlackBerry models, and that this is wrong on 8310 Curve. *sigh again*
I have OS 18.104.22.168.
Does anybody know if this is corrected in a later version of the operating system, and in that case which?
Please help me since this is the one thing* preventing me from thinking that this phone is actually better than my Nokia N95, and it really makes me consider giving the BlackBerry back since I have over 750 entries in my address book with an average of two phone numbers per entry and have no intention of changing all those numbers...
*) Apart from the fact that my 8GB SDHC-card is not working, but I can live with that...
12-08-2008 02:35 PM