Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
indobladez2
Posts: 2
Registered: ‎12-08-2008
My Device: Not Specified

Curve 8330 Keeps Freezing (After installing Autolock App)

[ Edited ]

I had my blackberry curve 8330 for Verizon now for about a month. Hwoever, i decided to install a 3rd party app called AutoLock. Now, my blackberry keeps freezing. I've restored the Software Versions, deleted all the apps, done like 20 hard resets, taken the battery out several times, and IT KEEPS FREEZING!

 

It usually freezes after the backlight goes dim for a while, or when it shuts up when its "Verifying Security Software". Once it freezes, I am unable to do anything. However, it seems to recognize the "alt" and "shift" key still, as i see the little logos change in the upper right hand corner.

 

I ordered a replacement curve for $50 from Verizon, however if this can be fixed I'd much rather not spend the money. PLEASE HELP!

 

I upgraded the version to 4.5.0.97 as well

 

 

Message Edited by indobladez2 on 12-08-2008 11:34 PM
Message Edited by indobladez2 on 12-08-2008 11:44 PM
Please use plain text.
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Curve 8330 Keeps Freezing (After installing Autolock App)

When you updated the OS, did you remove the third-party app?
_______________________________________________________________________________________________________________
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.
Please use plain text.
New Contributor
indobladez2
Posts: 2
Registered: ‎12-08-2008
My Device: Not Specified

Re: Curve 8330 Keeps Freezing (After installing Autolock App)

I removed everything.

 

However, I removed the MicroSD card from the back. It doesn't seem to freeze anymore (crossing my fingers). I'm going to use it for a day to see whether or not it still freezes otherwise I'll order a replacement phone.

Please use plain text.