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BlackBerry® Curve™

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New Contributor
Posts: 5
Registered: ‎09-02-2008
My Device: Not Specified

Curve (8330) Spontaneously disables bluetooth

My 8330, on about the 3rd day I had it, disabled bluetooth all on it's own. I turned it back on, and next time I looked, it was back off. After turning it back on several times, there came a point at which using the menu to enable bluetooth did not work... it would not enable.

 

I talked to my salesman and he suggested removing and replacing the battery, which works, for a day or so at a time.

 

A big pain is that when bluetooth disables itself, I have no way to know I am missing calls until I stop what I am doing and look at the phone. 

 

I noticed a similar thread in the 8100 forum.

 

It sounds like a revised firmware could fix this?

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Curve (8330) Spontaneously disables Bluetooth

Hi and welcome to the forum,

In cases like this we recommend taking the device back and getting a new phone.

Logically why pay for a device that has to be fixed within three days?

This may be a symptom of a serious flaw that continue to get worse.

Your thoughts Please?

 

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Forums Advisor III
bumblepie
Posts: 1,054
Registered: ‎05-23-2008
My Device: 8110, 8300, 8800, 8700, 9000

Re: Curve (8330) Spontaneously disables bluetooth

Yes it just is a software glitch.

 

Please upgrade to the latest 4.5.

 

No need to take it back when all the repair centre is going to do is remove and re-install the OS.

 

If this still doesn't fix ur issue, then take it back

 

:womantongue:

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New Contributor
Posts: 5
Registered: ‎09-02-2008
My Device: Not Specified

Re: Curve (8330) Spontaneously disables bluetooth

[ Edited ]

I am currently running v4.3.0.127

 

Where can I get the latest firmware and how do you flash the phone?

 

A quick spin around this website and all I can find available to download is ver 4.2 for the 8320 which is not what I want...

Message Edited by matthammond on 09-02-2008 07:02 AM
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Guru I
Xandrex
Posts: 18,379
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Curve (8330) Spontaneously disables bluetooth

please read here :

http://supportforums.blackberry.com/rim/board/message?board.id=8300&thread.id=6807&jump=true




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