02-10-2013 08:32 AM
Your carrier: Free Mobile (France)
Model info and OS version : 5.0 pack 1096 (v184.108.40.2062, plate-forme 220.127.116.11)
My phone will not by any means allow French other than in the voice commands.
I have tried in 4.6 and 5.0 OS
I have tried the loader and the applications adding through the BDS.
The input method file just isn't there!
Can I try installing a different firmware?
Apps and free space
No apps in particular
02-10-2013 09:57 AM
When you look at the device while connected to the BlackBerry Desktop Software, do you see French installed or as an options to install? If not, do you see any other languages available?
On your device, is French a language option?
02-10-2013 10:00 AM
I see almost all other languages: German, Danish, but French... it is very strange.
I see also "Prise en charge du français" in the application loader from the BDS, but it only shows up as voice dictation.
Is this clear enough?
02-10-2013 10:10 AM
Let me ask a friend to view this thread.
02-10-2013 10:25 AM
as you know Free Mobile is a half MVNO so maybe they did not take enough care in selecting the correct input languages.
I advise you to install another firmware, for example from Orange France. This can be done by installing it on your computer from the following link:
Once the installation is done, you have to make sure you can install the OS on your phone, despite the fact that you are not an Orange subscriber. To do so, using the Windows Explorateur, choose to display hidden & system files, and look for all the files named "vendor.xml" on your computer. There should be between 1 and 3. Delete them.
Then launch the Desktop Software, plug your phone, and do the OS upgrade. This time you should see the Orange OS, and will be able to proceed and select French everywhere.
Tiens-moi au courant.