12-22-2012 07:13 AM
I've had problems before with the white screen but then a few days ago my screen was black but I was getting sound land flashing light wen I receive n messages/ emails and rings when I get calls. When I pull the battery it comes back on and screen shows for 2minutes but none of the keys will work anow then it goes black again ! Can anyone help me please ?
12-22-2012 12:08 PM
Welcome to BlackBerry Support Forums
You can try with a Good Fully charged BlackBerry Battery ,if problem persist then you have to visit your Carrier or your Service Provider who can fix the issue.
12-22-2012 08:35 PM
i decided to connect it to my PC, I did a back up from there and then restored it to original settings and much to my surprise it worked so happy but still think blackberry shud sort these issues out as I have noticed a lot of people with same issue and the phones are not even that old either which I think is pretty **bleep** for the prices of them
12-23-2012 01:50 AM
We are glad that restoring your device to factory setting helped to overcome the issue
But in most cases like 99% its either because of a weak Battery or if its a hardware issue like LCD screen.Or sometime even a bad apps can cause this problem.
Anyway I am happy that you are able to get access to your device.Enjoy your BlackBerry