Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
Posts: 1
Registered: ‎11-12-2012
My Device: Curve 8520
My Carrier: Virgin

Curve 8520, just had software update and notebook has disappeared

Does anyone know how to get it back please, i used to store loads of info in my notes but it has gone

Hall of Famer II
Posts: 51,945
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Curve 8520, just had software update and notebook has disappeared

[ Edited ]

Hi and Welcome to the Community!

The data or the app, please? And, what is the proper name of the app? I don't recognize "notebook"...

 

Also, how exactly did you perform the update? On the device directly? Or via your computer via USB? The answer is actually quite critical concerning your available restore path should you have lost that actual data.

Good luck and let us know!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code