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BlackBerry® Curve™

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mairay
Posts: 2
Registered: ‎09-03-2012
My Device: curve 8520 - OS v.5
My Carrier: virgin media

Curve 8520 starts loading the bar halfway then stops

I was just using whatsapp before this and it was going very slow and then when I would click on whatsapp, there would be a message saying uncaught exception or something like that so then I pulled the battery out and it never started properly after that but would just load the bar about 2/3 of the way and then stop.

I've tried charging it, it was fully charged before though and I've left it out the whole night and it still isn't working?

It's a Curve 8520 with OS v.5

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Curve 8520 starts loading the bar halfway then stops

Hi mairay

 

Welcome to the Community

 

 

Please try to start your device in Safe Mode KB17877 ( after inserting the battery before the loading begain and red led blinks just press and hold the Escape  key for a min .after loading complete it will give you an option to start in safe mode )  and then uninstall whatsapp,and it will be nice if you recall the error message you recieved  and let us know.

 

Try and and let us know.

 

Prince


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