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BlackBerry® Curve™

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New Member
vsakal
Posts: 1
Registered: ‎09-28-2011
My Device: Blackberry Curve 8520
My Carrier: AT & T

Re: Curve 8520 stuck on a "white screen of death"

Hi -

 

What do I do if "USB-PIN: UNKNOWN" is not an option in my dropdown? It's either nothing, or when I plug in my device, my pin.

 

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New Member
RhysRoberts
Posts: 1
Registered: ‎09-30-2011
My Device: 8520
My Carrier: Vodafone

Re: Curve 8520 stuck on a "white screen of death"

Thanks for all the info on this thread but I'm still having no joy! My device manager recognises my bb but I still have the white screen. When I attempt to reload the os software using "update" it fails with a compent update required. When I attempt to install the update, that fails and I meet the end of the line! Arrrrggggh. Any help gladly appreciated.

 

Rhys

 

PS. I have just installed a new screen as i cracked my last. After installation I have the WSOD.

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New Member
antonettesandhya
Posts: 1
Registered: ‎10-03-2011
My Device: blackberry curve 8520
My Carrier: 8520

Re: Curve 8520 stuck on a "white screen of death"

my phone fell down and now its switching on but only the white screen is there and its blank with no black square on it pls help me
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JSanders
Posts: 84,374
Likes: 22,891
Solutions: 5,890
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve 8520 stuck on a "white screen of death"


antonettesandhya wrote:
my phone fell down and now its switching on but only the white screen is there and its blank with no black square on it pls help me

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Does the device fully reboot now?




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New Member
paykroyd
Posts: 1
Registered: ‎10-06-2011
My Device: curve 8520
My Carrier: car phone warehouse

Re: Curve 8520 stuck on a "white screen of death"

Hi, My Blackberry was dropped and the screen was damaged and stuck on the white screen. I have fitted a replacement screen which powered up OK but was still white. I have reloaded the operating system and got the message that the process was successful, however I still have the white screen. Could the drop have caused other damage  e.g. hardware? Any ideas please.

 

 

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JSanders
Posts: 84,374
Likes: 22,891
Solutions: 5,890
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve 8520 stuck on a "white screen of death"


paykroyd wrote:

 Could the drop have caused other damage  e.g. hardware? Any ideas please.


Yes, it could have, or perhaps you didn't install the new screen correctly.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Member
shannonlacey
Posts: 2
Registered: ‎10-11-2011
My Device: blackberry curve 8520
My Carrier: miss

Re: Curve 8520 stuck on a "white screen of death"

red light comes on when its on charge and  there is no clock in middle of the screen just plain white,, whats the problem ?? x

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New Contributor
nmagota
Posts: 4
Registered: ‎10-21-2011
My Device: curve 9520
My Carrier: bis

Re: Curve 8520 stuck on a "white screen of death"

Hi Andrea!

I had a similar problem and the solution was I had to buy another battery, now my phone its working like champ.

Just change the battery to resolve your problem.


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New Contributor
20anthony11
Posts: 9
Registered: ‎10-21-2011
My Device: Curve 9300
My Carrier: O2

Re: Curve 8520 stuck on a "white screen of death"

ive had this problem before and had to replace the LCD screen, tried another battery first but didnt work.

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New Contributor
nmagota
Posts: 4
Registered: ‎10-21-2011
My Device: curve 9520
My Carrier: bis

Re: Curve 8520 stuck on a "white screen of death"

Did you find any solution?
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