BlackBerry® Curve™

[vsakal]

Hi -

What do I do if "USB-PIN: UNKNOWN" is not an option in my dropdown? It's either nothing, or when I plug in my device, my pin.

[RhysRoberts]

Thanks for all the info on this thread but I'm still having no joy! My device manager recognises my bb but I still have the white screen. When I attempt to reload the os software using "update" it fails with a compent update required. When I attempt to install the update, that fails and I meet the end of the line! Arrrrggggh. Any help gladly appreciated.

Rhys

PS. I have just installed a new screen as i cracked my last. After installation I have the WSOD.

[antonettesandhya]

my phone fell down and now its switching on but only the white screen is there and its blank with no black square on it pls help me

[JSanders Resident Expert]

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antonettesandhya wrote:
my phone fell down and now its switching on but only the white screen is there and its blank with no black square on it pls help me

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Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

Does the device fully reboot now?

[paykroyd]

Hi, My Blackberry was dropped and the screen was damaged and stuck on the white screen. I have fitted a replacement screen which powered up OK but was still white. I have reloaded the operating system and got the message that the process was successful, however I still have the white screen. Could the drop have caused other damage  e.g. hardware? Any ideas please.

[JSanders Resident Expert]

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paykroyd wrote:

 Could the drop have caused other damage  e.g. hardware? Any ideas please.

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Yes, it could have, or perhaps you didn't install the new screen correctly.

[shannonlacey]

red light comes on when its on charge and  there is no clock in middle of the screen just plain white,, whats the problem ?? x

[nmagota]

Hi Andrea!

I had a similar problem and the solution was I had to buy another battery, now my phone its working like champ.

Just change the battery to resolve your problem.

[20anthony11]

ive had this problem before and had to replace the LCD screen, tried another battery first but didnt work.

[nmagota]

Did you find any solution?