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BlackBerry® Curve™

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New Contributor
Nicola94
Posts: 9
Registered: ‎10-09-2012
My Device: Blackberry Curve 8520

Re: Curve 8520 stuck on a "white screen of death"

[ Edited ]

New battery is needed. Worked perfectly for me havent had a white screen of death since!

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Contributor
starbright01
Posts: 11
Registered: ‎09-24-2012
My Device: blackberry curve 8520
My Carrier: o2

Re: Curve 8520 stuck on a "white screen of death"

K thanks I will buy a battery tomorrow...
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New Member
solaceinsorrow
Posts: 1
Registered: ‎12-11-2012
My Device: 8520 curve
My Carrier: Digicell

Re: Curve 8520 stuck on a "white screen of death"

Hi, After trying various methods, I decided to try Disk Utility. It was the easiest of all my other attempts at rectifying this issue, and so far it has worked perfectly.
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New Contributor
jodielou278
Posts: 4
Registered: ‎12-28-2012
My Device: blackberry 8520
My Carrier: EE

Re: Curve 8520 stuck on a "white screen of death"

what do you mean when you say on your PC go to start > Run????

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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve 8520 stuck on a "white screen of death"


jodielou278 wrote:

what do you mean when you say on your PC go to start > Run????


If you 're on WinXP or lower, you click the Start button > Run.

 

What type of PC operating system are you on?




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New Contributor
jodielou278
Posts: 4
Registered: ‎12-28-2012
My Device: blackberry 8520
My Carrier: EE

Re: Curve 8520 stuck on a "white screen of death"

erm windows vista i think.. when i press the start button in the left hand bottom corner theres no option "run" on it?!

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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve 8520 stuck on a "white screen of death"


jodielou278 wrote:

erm windows vista i think.. when i press the start button in the left hand bottom corner theres no option "run" on it?!


http://windows.microsoft.com/en-US/windows-vista/What-happened-to-the-Run-command




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New Contributor
jodielou278
Posts: 4
Registered: ‎12-28-2012
My Device: blackberry 8520
My Carrier: EE

Re: Curve 8520 stuck on a "white screen of death"

ahh thank you so much :smileyhappy:

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New Contributor
jodielou278
Posts: 4
Registered: ‎12-28-2012
My Device: blackberry 8520
My Carrier: EE

Re: Curve 8520 stuck on a "white screen of death"

im confused my blackberry is just white screen with a red light but i followed the instructions & when it gets to the application loader it says contact your wireless service provider or system administrator and then on the instructions it says if this message comes up then go to http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads but when i go on that it says "oops google chrome could not find it" and i tried it with internet explorer too... is there any other address i may use ??? 

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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve 8520 stuck on a "white screen of death"

OK, forget about the blackberryfaq.com link, that is down, don't use.

 

Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.

See the link below for the download, and follow these simple installation instructions.

First download the OS file from this link, click on the 8520 model
https://swdownloads.blackberry.com/Downloads/entry.do?code=1141938BA2C2B13F5505D7C424EBAE5F

1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer. Open Windows Explorer and under the Organize button (on Windows 7, there are similar tools for Vista and XP) click on "Folder and search options." Under the View tab, make sure that your computer is set to show hidden folders and files. Once you've done this, search your C:\ drive for "Vendor.xml".)
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.





1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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