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BlackBerry® Curve™

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New Member
jeanpierre21
Posts: 1
Registered: ‎08-18-2011
My Device: curve 8520
My Carrier: vodacom

Re: Curve 8520 stuck on a "white screen of death"

hey i tried what he said an when i opened the app loader in hte drop down it doesnt detect anything but when i open the desktop software it picks it up iv tried to reinstall the software n that didnt even work my blackberry just has a white screen an wont change wat should i do

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New Contributor
akona
Posts: 2
Registered: ‎08-29-2011
My Device: 89000 curve
My Carrier: t mobile

Re: Curve 8520 stuck on a "white screen of death"

i have the same problem but the only problem is that i follow all the promts but it still can't fix the problem....please help!!!!!!!!!!!!!

 

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New Member
zainiac
Posts: 1
Registered: ‎09-16-2011
My Device: Curve 8520
My Carrier: lol

Re: Curve 8520 stuck on a "white screen of death"

hi i am having problems it is not working

my screen is still blank and the led is still flashing

please advise

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New Contributor
akona
Posts: 2
Registered: ‎08-29-2011
My Device: 89000 curve
My Carrier: t mobile

Re: Curve 8520 stuck on a "white screen of death"

in most cases that is causesd by the bb software rather say bb os, and if that is the case u can donwload the bb desktop manager at the bb website after instalation do the following, : go to my computer>l ocal disk C:smileyembarrassed: program files> reseach in motion> app loader.....double click that and folow the promps and make sure before you do that the batery is unplugged....if that doesnt work your phone has a problem with LCD, changing it wil definatley work   

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New Member
jessieebolt
Posts: 1
Registered: ‎09-17-2011
My Device: Blackberry curve 8520
My Carrier: Teenager

Re: Curve 8520 stuck on a "white screen of death"

Hello, :Helpsmilie:

 

Ive had my blackberry for a little while now, and i only just had this, ''white screen of death'' popping up on my phone, now ive read on Google  - and on Blackberry forums that this can be solved.

Ive read through your posts, and followed them but no luck at all, ive also tried doing things of my own, but after i read the ''dont take your battery out more than 3 times'' quote, i got quite worried!

I followed your post, but when i go onto application loader, it doesnt say ''unknown'' it just says my pin, which i supposed was okay, until then no applications showed up, so ive tried everything possible but no luck at all, im young, so i didnt want to go playing around with things, and end up having my phone broken.

please reply back,

thanks

                            jessie.

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Visitor
greatperson
Posts: 1
Registered: ‎09-17-2011
My Device: Curve 8520
My Carrier: Digicel

Re: Curve 8520 stuck on a "white screen of death"

If your PC has Windows 7, then look for Accessories - Command Prompt

greatperson
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JSanders
Posts: 84,431
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve 8520 stuck on a "white screen of death"


jessieebolt wrote:

I followed your post, but when i go onto application loader, it doesnt say ''unknown'' it just says my pin,                             jessie.


No problem, if it sees your PIN, proceed on.

 

 




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New Contributor
matthewhammond2121
Posts: 6
Registered: ‎08-16-2011
My Device: Bold 9700
My Carrier: Virgin

Re: Curve 8520 stuck on a "white screen of death"

i recently bought a phone that had this problem thinking it just needed a screen replacement, i am on a mac so i dont know what to do! iv connected it to it and i start to load a new OS but it gets to the stage 'waiting for device to initalize' then where it says that it comes up with 'your device is taking longer to respond than expected!

what do i do!!

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New Member
josieae
Posts: 1
Registered: ‎09-25-2011
My Device: curve 8520
My Carrier: o2

Re: Curve 8520 stuck on a "white screen of death"

i have just installed the blackberry manager to my computer 

you say go to start then run i cant find a button that says run :smileyfrustrated: so i have no where to copy and paste that line to!!

blackberry manager is working but thats it, the screen on my phone has not changed 

please help !!

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JSanders
Posts: 84,431
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve 8520 stuck on a "white screen of death"

On your Windows PC, after you click the Start button, you will have a "command line" run line somewhere.

Normally, it is simply called "run".




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.