07-02-2010 05:22 PM
can anyone help ive tried everything here and none of it has worked would really appreicater it as iv only had the phone 2 hours ..well this is my 2nd phone ......... Please help
07-03-2010 10:51 PM
I just bought the 3520 2 days ago, havent dropped it all all havent even really played with it besides putting a few ringtones on it. It has a white screen with the little black dot in the middle like if it loading. I took the battery out and put it back in and it still does that. I have a mac so I downloaded the software for it but, my computer won't pull up my phone when I plug it in. Help?
08-06-2010 04:50 PM
I have done all of what was listed here and nothing is workin! Help meeee! lol I have my nieces blackberry curve 8520 here and after being packed in a bag on the way back from holiday, she has got it out to see it has the "white screen of death". I have restored it to factory settings and everything, the only sign of life is that when u press anybuttons now, the screen goes all streaky and is completely unreadable. (i can provide pics if you send me an email address). I am at a complete loss! I thought new screen, but i have dissassembled the phone and taken a look at it, and it seems completely undamaged. Any help appreciated and Thankyou for ur time xxxxx
08-08-2010 02:13 PM - edited 08-08-2010 02:15 PM
when the app loader comes up it ask for my password when prompt to enter it does not accept it says i have 3 trys left how can i get around that
08-23-2010 09:54 AM
Hello Im from Colombia so thats why my english its no so good, I have the same issue with my BB Curve or Gemini 8520, After receive a App World update message , I did it and my phone get stuck on a white screen whit a little clock in th middle. I solve the problem connecting the phone with the USB cable to de pc, then open BB Desktop Manager, then App Loader, Then Add/ Remove Applications, Then Start. The program get acces to the App list on the phone, then remobe the check mark on "BlackBerry App World" an follow the instruccion, This works perfect for mi, I hope works for you too. Any aditional inquiere please contact me and let me know. Thanks
10-31-2010 12:58 PM
I am having the same problem, but when I am at the 4th stage in the connection drop down box, the only USB-PIN shown is my own, it does not come up with unknown...
plese help!! thankyou
11-30-2010 04:51 AM
Hi J Sanders,
i have followed the steps but once i get to step 4, the connection recognises my pin so the pin showing on the connection is my own pin and everything else is just inactive the only button i can press it cancel... please please please help me as i am stuck. only had my BB for like 3days well this is a new one had the same "white screen" problem with my old but it became really non-responsive after severally taking the battery out and replacing it!.. please if you know what to do after this step help me please........ cheers