BlackBerry® Curve™

[JSanders Resident Expert]

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mikemock wrote:
Good Answer!! thought maybe there is a driver or somthing that i can istall to get my pc to recognise my BB!

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Well, yes, there could be... but doing that would be included in "everything", right? Everything is just so... so all inclusive of all possible solutions. It just sorta closes the conversation, that you've tried every possible solution.

You can delete the BlackBerry Desktop Software, reboot and reinstall.

You can reinstall maybe an older Desktop software version 5, and try?

Also, have you tried BBSAK to detect the device?

[mikemock]

No have not tried BBSAK??? what is it and how do i do that please?

Thanks once again

MM

[JSanders Resident Expert]

You can try to use BBSAK or JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:  http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
For BBSAK, here is the link: http://bbsak.org/

If JL_Cmder does not work, follow this instructional:
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

[Hannahb93x]

Nothing is working at all for me :-( I need really serious help please :-( I'm lost without my bb :-( someone please help me,

[spiderman1]

these are the worst phones ever!!!

[wiaanlr]

Hi There, maybe you can help with my problem... I almost have the same issue as Jewelery7, I did an update on my phone for my Facebook messenger and was requested to reboot, once rebooted the phone came on at the startup page and the white bar started sliding up until approx. 60% and then freezes. I followed the steps you mentioned but at step4 when clicking on "next" it also freezes. I re-installed the loader but did not help. Is there some kind of reset button?

[spiderman1]

hi
yes there is a couple of ways to reset soft reset  if you press the far left hand side alt button then the bottom right aA arrow up button under the $ button and then press and hold the right hand side delete button all together so its like alt shift delete on your p.c hold that when you switch phone on and its starting up you will see the red light come on then hold it and reset once for soft reset do it twice for hard reset theres a link on youtube showing you if you dont get my instructions.
Then theres a way to get into the safe mode settings if your phone has frozen by takeing the batt out then put back in when you see red light come on hold down the return key next to the red off button hold it for a long time while the phone goes right threw the start up if it works you will see a selection come up saying that your phone is in the safe operating mode you want to stay on that mode and try and rectifie your problem from there.Good luck.hope that helps ...

[jordanfitza2696]

On step 4 "In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button." My drop-down menu says "USB-PIN:" then says my actual pin instead of unknown, any help?!?!

[spiderman1]

same as mine?

[suveerb]

what WORKED for me was ... connecting my phone through the USB port to a computer. I did this in a net cafe at a random computer.

then I  took out my battery for a minute and reinserted it. it took a few minutes to start but the white screen went away and the phone went back to its previous state.

I'm still going to reinstall/update the software when i get a chance!!!