10-25-2012 10:40 AM
well, i just wake up.. take my phone and is dead (black screen), i unlock the keyboard and still dead (still black screen). i decide to remove the battery for a bit and then put back in, the red light of the top turns on like for 10 secs (mb less) then goes off and the screen still black.
just letting u know guys, the phone was running a bit slow (clock icon in the middle appears quite enough). i didnt install anything new or update nothing for the record, only having the same things i have in the phone for the pass 4 months or so.
11-02-2012 05:09 PM
Welcome to the BlackBerry Support Community.
Please try the steps in one of the following KB articles to reload your BlackBerry® Device Software.
If you are using a Windows® computer: http://bbry.lv/L13o3O
If you are using a Mac: http://bbry.lv/NtreH7
Please note that this process will remove all data and applications from your BlackBerry® Curve™ 8520 smartphone. If you have a previously taken backup file, you may be able to restore some data from that file.
Hope this helps.
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