BlackBerry® Curve™

[ksamit168]

I have bought my Blackberry 9300 3G Curve around 1 month back from E Future , it has started hanging on every click or use , I have to wait for minutes so that the phone comes to normal .

If in a new handset this kind of issue will occur then what will happen after 6 months ,kindly suggest .

[sdgardne]

Hi and Welcome to the Community!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Best!

[ksamit168]

Yesterday night the phone got switched off on its own and now not even restarting . I have removed the battery and placed again but its not starting . The battery is fully charged .

[sdgardne]

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

1. With the battery inside, connect your BB to the wall charger
2. Leave it alone for 2 hours, no matter what the LED or the display does
3. Remove the battery
4. Wait 15 minutes
5. Insert the battery
6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.

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It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

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You also might try talking to the shop...it may be an issue covered by your warranty.

Good luck and let us know!