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BlackBerry® Curve™

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New Member
tonymcg
Posts: 1
Registered: ‎05-07-2012
My Device: Blackberry Curve 9300
My Carrier: T Mobile

Curve 9300 Keyboard issue

Hi,

I am new to the board, so I am not sure if this board is more software than hardware related - Had a look the search facility first to see if I can find my issue.

My blackberry is just over a year old now, and for some reason the e and p key have stopped working.. its had a easy life as phones go so don't understand how this can happen. No other problems other than that - I managed to wipe and do a factory reset to see if that helps, but no avail :smileysurprised:(

 

Anyone else had this problem or advise?

 

Thanks

 

Tony

 

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Guru I
John_Clark
Posts: 15,622
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Curve 9300 Keyboard issue

Unfortunately, this sounds like a hardware problem and the device will likely need to be replaced.  Since it's over a year old it is likely out of warranty.  Short of repairing the keyboard by disassembling the device there is likely little that can be done. 

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