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BlackBerry® Curve™

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New Contributor
Marsal
Posts: 2
Registered: ‎06-06-2013
My Device: Curve 9300
My Carrier: T Modbile

Curve 9300 - No sound from media player

I have a curve 9300 3G and something strange happened. I cannot hear the sound when playing media files which include videos and music. I cannot also hear youtube clips via the browser. No sound is also coming out of the headphone jack. The phone rings well, sound of ring tones and games are also OK. It can also sound mp3 when set as ring tones but sound is not coming-out when using the media player. Tired all type or resets. Any suggestions ? Thanks

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Contributor
trix23
Posts: 20
Registered: ‎06-05-2013
My Device: Bold
My Carrier: None

Re: Curve 9300 - No sound from media player

I had this problem happen to me and a simple battery pull worked for me
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New Contributor
Marsal
Posts: 2
Registered: ‎06-06-2013
My Device: Curve 9300
My Carrier: T Modbile

Re: Curve 9300 - No sound from media player

Thanks for the suggestion. I tried the battery pull out but did not work. Any other ideas please ? Would it be possible to maybe reinstall the blackberry media player ?

 

thank you.

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