10-17-2012 05:56 PM
So i had a used blackberry curve 9300 and when i charge it the battery diesnt go up ( logo on top right corner ) and well after 30 min my phone closes and whitout telling me low batery or teh logo of battery is still at 4 bars and i was wondering is it the phone or battery tanks
10-23-2012 03:05 PM
Welcome to the BlackBerry® Support Community Forums.
I would suggest doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320, please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry smartphone from a backup file
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.