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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎12-27-2012
My Device: Curve 9300
My Carrier: Vodaphone

Curve 9300 scroller won't work

For the past few months, my scroller has been sticking and freezing, but i have managed to fix it everytime by pressing down hard or doing a battery pull. Also, the screen would just randomly turn white and then the phone would restart. The white screening was getting unbearable, so i did a software reload through desktop manager and since my scroller won't work at all. It wont select or scroll. Someone please help!!!!!!!!

Forums Veteran III
Posts: 3,726
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9300 scroller won't work

At this point, I think a Vodaphone tech or repair shop has to take a look at it.

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New Contributor
Posts: 2
Registered: ‎12-27-2012
My Device: Curve 9300
My Carrier: Vodaphone

Re: Curve 9300 scroller won't work

Okay, so i got my scroller to work again by taking the battery, sim and micro sd card out for about an hour. however, i still have the issue of the phone randomly white screening and the scroller freezing up and becoming unusable.

Forums Veteran III
Posts: 3,726
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9300 scroller won't work

Good deal.  I still think the phone is having hardware issues from what you described and a tech will have to check it out.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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