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BlackBerry® Curve™

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rossharris
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rossharris
Posts: 1
Registered: ‎09-24-2012
My Carrier: Vodafone

Curve 9320/9360 7.1 update issues - can't scroll!

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‎09-24-2012 09:16 AM

Have had the same problem on some of our Curves with the 7.1 update. They can't scroll through text message/message conversations using the trackpad. With the 9360s its fine as if we downgrade to 7.0 the problem doesn't happen, but the 9320s come with 7.1 so there isn't an option to downgrade.

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sdgardne
Posts: 39,264
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Curve 9320/9360 7.1 update issues - can't scroll!

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‎11-17-2012 12:44 PM

Hi and Welcome to the Community...apologies for the delayed reply...hopefully you already have this sorted, but just in case!

Given your description, I would report this to your original place of purchase and seek formal support.

Good luck!
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