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BlackBerry® Curve™

New Member
Posts: 1
Registered: ‎09-24-2012
My Device: Curve 9320

Curve 9320/9360 7.1 update issues - can't scroll!

Have had the same problem on some of our Curves with the 7.1 update. They can't scroll through text message/message conversations using the trackpad. With the 9360s its fine as if we downgrade to 7.0 the problem doesn't happen, but the 9320s come with 7.1 so there isn't an option to downgrade.

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Hall of Famer II
Posts: 48,530
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: Curve 9320/9360 7.1 update issues - can't scroll!

Hi and Welcome to the Community...apologies for the delayed reply...hopefully you already have this sorted, but just in case!

Given your description, I would report this to your original place of purchase and seek formal support.

Good luck!

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