Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
Hannita
Posts: 2
Registered: ‎11-14-2012
My Device: curve 9320
My Carrier: e-plus

Curve 9320 How to set up auto signature when the tick box is not there

Hi

 

I was trying to set up an auto signature for my emails. I found the part in the user manual here at the BB web site, which was very clear and helpful. I went to the email, chose options, and then email preferences. Now here I had a problem. I don't have a tick box for auto signature. All I have are options for HTML email and Delivery.

 

I'm pretty sure this is not a software problem, because there is no newer version available, according to my device.

 

Is there a way for my to set up an auto signature?

 

Thanks for your help!

Please use plain text.
BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Curve 9320 How to set up auto signature when the tick box is not there

Hi Hannita and welcome to the BlackBerry Support Community Forums!

 

The following article will show you how to set up an automatic signature for your email account via the BlackBerry® Internet Service.

 

KB29458 - How to modify the signature for an email address integrated on a BlackBerry smartphone

 

Thanks

 

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.
New Contributor
Hannita
Posts: 2
Registered: ‎11-14-2012
My Device: curve 9320
My Carrier: e-plus

Re: Curve 9320 How to set up auto signature when the tick box is not there

Hi Cpt Sweatpants

 

Those where the instructions I referred to. My problem is the step 5. I don't have a tick box for autosignature in my email preferences. I compared how the settings where in a BB torch and there in the email preferences you could select auto signature. Why is this not possible in my curve?

 

tnx!

Please use plain text.
BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Curve 9320 How to set up auto signature when the tick box is not there

Make sure you are using the instructions for the BlackBerry® Internet Service, which is the second set.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.