03-16-2013 12:02 AM
I have new Curve 9320 with the latest OS 7.1. I am new user of Blackberry, but I am fond of the system and I want to continue to use it!
Every time I connect on my Wi-Fi (home and secure) there is only browser which is working. None of my applications (App world, Googlemaps, LogicMail, Twitter, Facebook, RSS etc.) work. The only solution seems to be to restart my phone completely. Then everything is fine except Gmaps and RSS (- there is still an announcement: please ensure that your device is connected to the wireless network and try again). I don´t understand it. If I turn on Wi-Fi, it everything should work normaly.
03-16-2013 12:50 PM
Hi and Welcome to the Community!!
With a strong carrier network signal (e.g., not WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you may want to contact your mobile service provider for formal support...while rare, I've heard of some carriers denying BB-proprietary services via any channel but their own carrier data network (e.g., they restrict the use of WiFi).