Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Curve™

Reply
New Contributor
Dapperdan
Posts: 6
Registered: ‎12-25-2012
My Carrier: Virgin

Curve 9320 bbm not activating.."accessing I'd"

I have a blackberry curve 9320 and trying to set up my bbm is proving a pain. It keeps accessing blackberry I'd and not shifting to getting connected. I tried installing version 6 as advised by the forum, but nothing appears to be working. Can someone with technical experience please advise?

 

Its a brand new phone received for Xmas and its a shame that I cannot get this working!!! HELP

Please use plain text.
Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Carrier: Globe

Re: Curve 9320 bbm not activating.."accessing I'd"

Please make sure you are connected to the internet and you have a Blackberry Data Plan with your Carrier.

 

 

Ron

...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up :smileyhappy:

Blackberry Battery Saving Tips | Follow me on Twitter

Please use plain text.
New Contributor
Dapperdan
Posts: 6
Registered: ‎12-25-2012
My Carrier: Virgin

Re: Curve 9320 bbm not activating.."accessing I'd"

I have tried uploading v6 as it was deemed to be easier to access bbm. Is that true?
Please use plain text.
Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Carrier: Globe

Re: Curve 9320 bbm not activating.."accessing I'd"

it depends on your phone.
...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up :smileyhappy:

Blackberry Battery Saving Tips | Follow me on Twitter

Please use plain text.
New Contributor
Dapperdan
Posts: 6
Registered: ‎12-25-2012
My Carrier: Virgin

Re: Curve 9320 bbm not activating.."accessing I'd"

Version 6 cannot be found on my phone (9320), so I have reinstalled version7 again! I know it's going to say that it is accessing my messenger ID again. Is their a problem with version 7? I guess that this problem cannot be resolved?
Please use plain text.
Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Carrier: Globe

Re: Curve 9320 bbm not activating.."accessing I'd"

BBM 7 is different from BBM6.x because the latest version integrates all your contacts to your Blackberry ID. On the initial setup, you have to have your Blackberry ID entered.

...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up :smileyhappy:

Blackberry Battery Saving Tips | Follow me on Twitter

Please use plain text.
New Contributor
Dapperdan
Posts: 6
Registered: ‎12-25-2012
My Carrier: Virgin

Re: Curve 9320 bbm not activating.."accessing I'd"

That's the thing that is causing confusion. I have entered my ID and its still stuck on " Associating BBM with your blackberry ID" it just does not seem to be able to associate it!
Please use plain text.
Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Carrier: Globe

Re: Curve 9320 bbm not activating.."accessing I'd"

Please make sure that you are connected to the internet while you do that, preferably a WiFi connection.
...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up :smileyhappy:

Blackberry Battery Saving Tips | Follow me on Twitter

Please use plain text.
New Contributor
Dapperdan
Posts: 6
Registered: ‎12-25-2012
My Carrier: Virgin

Re: Curve 9320 bbm not activating.."accessing I'd"

Again, I am connected to a wifi. This is not as simple as you first thought. Thanks for your help anyway, but its just not happening. I will contact Virgin tomorrow and get them to sort it out!

Thanks
Please use plain text.
Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Carrier: Globe

Re: Curve 9320 bbm not activating.."accessing I'd"

It is. as a matter of fact, I deal with it every time I update my phone. Good luck then. :smileywink:
...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up :smileyhappy:

Blackberry Battery Saving Tips | Follow me on Twitter

Please use plain text.