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BlackBerry® Curve™

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New Contributor
lola57EG
Posts: 6
Registered: ‎12-26-2012
My Device: Curve 9320
My Carrier: Vodaphone
Accepted Solution

Curve 9320 locking up -need too reboot to work

When I put my blackberry in its holster and then take it out it locks up and refuses to unlock the only solution I have found is to remove tha battery - any better solution ?

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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9320 locking up -need too reboot to work

:smileysad:

What I recommend is to have Vodafone look at this.

I'd hate to take you through a software reload to end up with the same issue with the holster.

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Regular Contributor
Shazmin
Posts: 72
Registered: ‎04-16-2012
My Device: Blackberry 9300 3G

Re: Curve 9320 locking up -need too reboot to work

[ Edited ]
 
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New Contributor
lola57EG
Posts: 6
Registered: ‎12-26-2012
My Device: Curve 9320
My Carrier: Vodaphone

Re: Curve 9320 locking up -need too reboot to work

On removing from the golster it shows the options of unlock, emergency, cancel but won't allow me to select any of the options and will not respond to anything without taking the battery out 

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Guru I
John_Clark
Posts: 15,621
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Curve 9320 locking up -need too reboot to work

Does it respond and let you enter the password after a battery pull?
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New Contributor
lola57EG
Posts: 6
Registered: ‎12-26-2012
My Device: Curve 9320
My Carrier: Vodaphone

Re: Curve 9320 locking up -need too reboot to work

Yes once it  reboots it works after putting in the  password  as normal - until the next time - it  is intermittent  so it might be fine when taken out of the holster 3 or 4 times then locks up again

Thanks for your help and interest 

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Guru I
John_Clark
Posts: 15,621
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Curve 9320 locking up -need too reboot to work

What happens if you boot the device in safe mode? Remove the battery. While holding down the back key reinsert the battery. Continue to hold the back key for another 20 seconds or so. That should put it in safe mode. See how it works then. If it works then it is likely a 3rd party app causing the problem.
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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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New Contributor
lola57EG
Posts: 6
Registered: ‎12-26-2012
My Device: Curve 9320
My Carrier: Vodaphone

Re: Curve 9320 locking up -need too reboot to work

I will try it but I have not put any apps on the BB

thanks

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Regular Contributor
Shazmin
Posts: 72
Registered: ‎04-16-2012
My Device: Blackberry 9300 3G

Re: Curve 9320 locking up -need too reboot to work

[ Edited ]

Ok Great!

 

That means you have enabled security locks.

 

Do the following :

 

On the home screen or in a folder, click the Options icon.


Click Security > Password.


To set a password, click Set Password.


clear the "Lock Handheld Upon Holestering" checkbox and save the settings.

 

Thats it!

 

Now put inside the Holster and check you it will be working fine and will not lock again in holstering..! :smileyvery-happy:

 

Cheers!

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Guru I
John_Clark
Posts: 15,621
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Curve 9320 locking up -need too reboot to work

Shanzim, nothing is solved (yet).

Quit begging for "likes".
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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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