12-29-2012 10:33 AM
I set my new curve 9320 to update via the desktop software about 20/30 minutes ago, and the update seems to have just froze on me
It says 'downloaded modules 259 out of 1525' and has said that for about 15-20 minutes. Is this normal or do I have to restart it?
Thanks, Sam ![]()
Also, sorry if this is in the wrong section, wasn't sure where it would go
12-29-2012 12:04 PM
No apologies needed. You will have to restart it if its still stuck.
You can try downloading and installing the device software from
http://us.blackberry.com/support/apps-and-software
and update the device using the deskop manager or try this:
force the detection of the BlackBerry smartphone using Application Loader
http://btsc.webapps.blackberry.com/btsc/search.do?