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BlackBerry® Curve™

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New Contributor
Posts: 6
Registered: ‎12-27-2012
My Device: Curve 9320
My Carrier: TIM

Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

Curve 9320 25BA0972 pin turns off the data connection to the telephone network, without any warning.
sw 7.1.0.2039.

I can do some aggiornamneto sw?
Thanks

 

Curve 9320 pin 25BA0972 si disattiva la connessione dati di rete telefonica , senza nessun avviso .

sw 7.1.0.2039 .

posso fare qualche aggiornamneto sw ?

grazie . Lorenzo

Forums Veteran III
Posts: 3,740
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

Have you tried a battery pull?

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New Contributor
Posts: 6
Registered: ‎12-27-2012
My Device: Curve 9320
My Carrier: TIM

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

yes

battery pull  

grazie . Lorenzo

Forums Veteran III
Posts: 3,740
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

Does it happen randomly or when the battery is low?

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 6
Registered: ‎12-27-2012
My Device: Curve 9320
My Carrier: TIM

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

Coincidentally, the icons are ok, loses data connection.
battery is full. It is difficult to see or predict
 
Lorenzo
Forums Veteran III
Posts: 3,740
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

ok thanks for the info.  Do you recall installing any apps recently when you noticed this issue?  If so I would remove them to see if connection still turns off randomly.  If not, the next step would be a software reload:

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

If you don't want to do the reload, the store can do this for you.  This could be a hardware issue, but I'd like to rule out the software first.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 6
Registered: ‎12-27-2012
My Device: Curve 9320
My Carrier: TIM

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

the phone is new (10 days)
wifi works with network tefonica / data stops randomly.
I just have to change directly by phone, I will turn to my dealer TIM / Italy.
I'm sorry but I can not do anything else
thanks for the support.
Happy New Year . Lorenzo.Italy