10-29-2012 02:33 PM
Phone has the white screen of death! Won't connect to desktop manager so I can't reset it or use the 7 step JVM 102 process. Help!
11-01-2012 11:39 AM
Hello dsutt94,
Welcome to the forums.
Trying following the steps in the below article to see if you are able to complete a software reload.
How to force the detection of the BlackBerry smartphone using Application Loader
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!