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BlackBerry® Curve™

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Visitor
dsutt94
Posts: 1
Registered: ‎10-29-2012
My Carrier: US Cellular

Curve 9350 Error 102 White Screen

Phone has the white screen of death! Won't connect to desktop manager so I can't reset it or use the 7 step JVM 102 process. Help!

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Administrator
SmoothRider
Posts: 2,447
Registered: ‎04-01-2008

Re: Curve 9350 Error 102 White Screen

Hello dsutt94,

 

Welcome to the forums. 

 

Trying following the steps in the below article to see if you are able to complete a software reload. 

 

How to force the detection of the BlackBerry smartphone using Application Loader

-SR

 

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