BlackBerry® Curve™

[ihmtalent]

I received an update for BB7 for my BB curve 9360. After update,it asked for restart and then for log in. But it was continously showing unable to login even on wifi network. I could log in on my PC at my BB ID but not on my phone.

I deleted BBM . need to re install previous version.....also log in problem still showing in BB Applications- My world     Plsssssssssssssssssss Help

[HSingh2012]

Hello,
You can install the old version of BBM by visiting rroyy.com/ota
Hope this helps!

[prince2012]

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ihmtalent wrote :

I received an update for BB7 for my BB curve 9360. After update,it asked for restart and then for log in. But it was continously showing unable to login even on wifi network. I could log in on my PC at my BB ID but not on my phone.

I deleted BBM . need to re install previous version.....also log in problem still showing in BB Applications- My world     Plsssssssssssssssssss Help

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Hi ihmtalent

Welcome to BlackBerry Support Forums

To re- install the previous version please refer to this thread :HOWTO : install BBm 6.2 if you have trouble with BBm 7 . 

If you recieve the same error and unable to login to your BlackBerry ID then refer to this Knowledge Base Article :

KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

Prince

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[tanzim]

Hi ihmtalent,

Check this link for resolving the issue with BBM HOWTO : install BBm 6.2 if you have trouble with BBm 7

[ihmtalent]

BBM 6.2 shows installed in Application Management but no icon is visible on home screen..............

All attempts of log in failed.............................................I hate BBM 7, it should be removed from App world

[prince2012]

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ihmtalent wrote:

BBM 6.2 shows installed in Application Management but no icon is visible on home screen..............

All attempts of log in failed...........................................

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Hi ihmtalent

Sorry for the problem you are having ,But please make sure it is not hidden .Check your Application folder or download folder and any other to make sure it is not there.In addition check this KB:

KB23968 :BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone.

Prince

___________________________________________________________________________

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

[ihmtalent]

Thank you at least BBM 6.2 restored

[prince2012]

Hi ihmtalent

                          We are glad that you are able to use BBM6.2 again, So please stay on the present version until a new version  come up with all fixes.Till then enjoy your present version of BBM 

Cheers !