10-28-2012 03:56 PM
If you device is rebooting itself and not able to start your device on Safe Mode then follow the KB .Please go through the KB :
3- Once prompted to Retry, Update or Cancel, click Update. If available updates are found Desktop Manager will prompt you to Get Update, Update Later or View other versions
If you get the option that no updates are available then Click on View other Version .it will allow you to see versions avalibale for your device and also you had to Insert your SIM card on your device will doing this process.
So please try it and let us know of your progress.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
10-28-2012 04:36 PM
I've done this again. The thing is when i click on update, i get the option to repair blackberry only not the view other version option. Still no progress. Thank you.
10-28-2012 04:55 PM
10-29-2012 05:53 AM