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BlackBerry® Curve™

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sherysamir
Posts: 1
Registered: ‎11-19-2012
My Device: curve 9380
My Carrier: 000

Curve 9380 problem automatic rebooting

I have problem that appeared from month now, that the mobile start rebooting automatically without removing battery, it happen while calling someone or using the internet and sometimes it reboot without touching the mob

please tell me how to solve this problem??

Please use plain text.
Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Curve 9380 problem automatic rebooting

Hi Sherysamir

 

Welcome to BlackBerry Support Community Forums

 

 

Please remove any memory card from your  device and do a battery pull restart to  see if that helps,Also you might have to try a few thing like if any unknown application that you had installed on your device which might be the culprit. If it is then Uninstalling that application might help .

 

 

Prince

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