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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎12-01-2013
My Device: Curve
My Carrier: Virgin

Cutve Screen problem

my curve got wet last night. I've dried it out. It boots up, shows the secrity setting test and when the home screen appears, it fades to balck.

Its recieving texts and giving correct warning bleeps etc, but the screen is complety black.

It doesn't appear as an external drive

Any suggestins please?

Hall of Famer II
Posts: 52,380
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Cutve Screen problem

Hi and Welcome to the Community!

REMOVE YOUR BB BATTERY NOW!!!

Run, don't walk, to this FAQ:

Do everything it says, including waiting the maximum recommended time (perhaps longer...perhaps 5 days). Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.

Good luck!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
Posts: 2
Registered: ‎12-01-2013
My Device: Curve
My Carrier: Virgin

Re: Cutve Screen problem

THank you