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Contributor
Posts: 24
Registered: ‎03-18-2010
My Device: 9380 Curve
My Carrier: Orange
Accepted Solution

Deleted Hotmail emails not deleting on BB

I have had my phone for over a year now, and have had no problem with emails syncing, etc.

My BB emails are connected to a Hotmail account.

But all of a sudden, if I delete emails on my Hotmail, they won't delete on my phone, meaning I have to do it manually, which is annoying.

I have tried deleting and adding the email account again on my BB but I still have the same problem.

Even when I choose to Reconcile, whatever that means, nothing happens.

Please help?

Thanks.

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Deleted Hotmail emails not deleting on BB

Hi and welcome to the forums!

 

As listed in the article below:

Note: Windows Live Hotmail does not support the reconciliation of deleted items.

Thanks,

 

Bifocals


BlackBerry Internet Service version 4

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Contributor
Posts: 24
Registered: ‎03-18-2010
My Device: 9380 Curve
My Carrier: Orange

Re: Deleted Hotmail emails not deleting on BB

Aw, that sucks.

Thank you so much!

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Deleted Hotmail emails not deleting on BB

I'm glad you have the answer, even though it wasn't what you wanted.
Thanks for resolving the thread so others can find your answer faster.
Thanks,

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
Posts: 3
Registered: ‎07-13-2011
My Device: 9630 Tour
My Carrier: Verizon

Re: Deleted Hotmail emails not deleting on BB

I have the same problem and it always worked before (delete email from hotmail and it would delete on BB) now in the past 2 weeks, it stopped syncing the deleted emails.. Why did it work before??? I have a 9630 Tour...
Contributor
Posts: 24
Registered: ‎03-18-2010
My Device: 9380 Curve
My Carrier: Orange

Re: Deleted Hotmail emails not deleting on BB

See the reply to my first post. :Yes: