BlackBerry® Curve™

[funkiichiicka]

I have had my phone for over a year now, and have had no problem with emails syncing, etc.

My BB emails are connected to a Hotmail account.

But all of a sudden, if I delete emails on my Hotmail, they won't delete on my phone, meaning I have to do it manually, which is annoying.

I have tried deleting and adding the email account again on my BB but I still have the same problem.

Even when I choose to Reconcile, whatever that means, nothing happens.

Please help?

Thanks.

[Bifocals · Accepted solution]

Hi and welcome to the forums!

As listed in the article below:

Note: Windows Live Hotmail does not support the reconciliation of deleted items.

Thanks,

Bifocals

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BlackBerry Internet Service version 4

[funkiichiicka]

Aw, that sucks.

Thank you so much!

[Bifocals]

I'm glad you have the answer, even though it wasn't what you wanted.
Thanks for resolving the thread so others can find your answer faster.
Thanks,

Bifocals

[iowast8cyclone]

I have the same problem and it always worked before (delete email from hotmail and it would delete on BB) now in the past 2 weeks, it stopped syncing the deleted emails.. Why did it work before??? I have a 9630 Tour...

[funkiichiicka]

See the reply to my first post.