07-31-2012 03:47 AM
i deleted bbm by accident and now i cannot reinstall it as its marked as installed still on blackberry world ,
ive turned my phone on and off , i've tried sending myself download links and ive tried to find how to unistall it on bb world but i cant find it ?
Solved! Go to Solution.
07-31-2012 03:50 AM
Thanks for your Post..!!
Have you performed a hard reboot, if not then please pull out battery while device is on and re-insert it after a min.
This may help you, if not do let us know for further assistance..!!
07-31-2012 03:52 AM
yeah thats what i did ! but it is still marked as Installed and wont let me uninstall it / update it or reinstall it .
not really sure what to do now :L
07-31-2012 04:02 AM
when you are in App world go to My World and press the menu key and select Refresh - this will refresh your installed apps list and in theory it should then allow you to reinstall BBM.
If you find it is still installed, are you sure you have deleted it? Could you have instead hidden the icon? You can check this by going going to your All Items panel then press the menu key and select "Show All"
If your BBM icon reappears, highlight the icon, press the menu key and ensure "Hide" is unticked.
03-28-2013 12:39 AM
The same thing happened to me i did what you said and was able to reinstall but when i opened it the screen whent blue and now i cant do anything...(bbm wise)
03-21-2014 01:08 PM
all my info from bb9900 was deleted because of too many tries of the password for my phone. Can anyone help me if i can get it back pleassssssse...i need the information that was deleted so badly...and also the video...PLEASE HELP.......