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New Contributor
rjfex16
Posts: 5
Registered: ‎07-31-2012
My Device: blackberry curve 9360
My Carrier: orange
Accepted Solution

Deleted bbm by accident and cant get it back

i deleted bbm by accident and now i cannot reinstall it as its marked as installed still on blackberry world ,
ive turned my phone on and off , i've tried sending myself download links and ive tried to find how to unistall it on bb world but i cant find it ?
heeeelp  

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Forums Advisor III
unleashurself
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780
My Carrier: Bharti-Airtel

Re: Deleted bbm by accident and cant get it back

Hi Rjfex16,

 

Thanks for your Post..!!

 

Have you performed a hard reboot, if not then please pull out battery while device is on and re-insert it after a min.

 

This may help you, if not do let us know for further assistance..!!

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New Contributor
rjfex16
Posts: 5
Registered: ‎07-31-2012
My Device: blackberry curve 9360
My Carrier: orange

Re: Deleted bbm by accident and cant get it back

Hey 

yeah thats what i did !  but it is still marked as Installed and wont let me uninstall it / update it or reinstall it  .
not really sure what to do now :L

 

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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: Deleted bbm by accident and cant get it back

when you are in App world go to My World and press the menu key and select Refresh - this will refresh your installed apps list and in theory it should then allow you to reinstall BBM. 

 

If you find it is still installed, are you sure you have deleted it? Could you have instead hidden the icon?  You can check this by going going to your All Items panel then press the menu key and select "Show All"

 

If your BBM icon reappears, highlight the icon, press the menu key and ensure "Hide" is unticked. 

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New Contributor
rjfex16
Posts: 5
Registered: ‎07-31-2012
My Device: blackberry curve 9360
My Carrier: orange

Re: Deleted bbm by accident and cant get it back

THANK YOU SO MUCH (: 


no it was deleted it just need the installed applications to be refreshed like you said !
thank you (: !!!  

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New Member
crackberry03
Posts: 1
Registered: ‎03-28-2013
My Device: Curve 9360? i think
My Carrier: Bell

Re: Deleted bbm by accident and cant get it back

The same thing happened to me i did what you said and was able to reinstall but when i opened it the screen whent blue and now i cant do anything...(bbm wise)

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New Contributor
rajies80
Posts: 8
Registered: ‎03-21-2014
My Device: blackberry9900
My Carrier: telus

Re: Deleted bbm by accident and cant get it back

all my info from bb9900 was deleted because of too many tries of the password for my phone. Can anyone help me if i can get it back pleassssssse...i need the information that was deleted so badly...and also the video...PLEASE HELP.......

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New Contributor
laeeqa
Posts: 2
Registered: 3 weeks ago
My Device: blackberry tourch 9860
My Carrier: blackberry

Re: Deleted bbm by accident and cant get it back

by mistake i am deleting bbm and now it cant be installed... wrote on this place is unsupported for this device so now how i can be re.downloaded...?

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