Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
Contributor
Posts: 14
Registered: ‎08-23-2008
My Device: Not Specified

Deleted e-mail on BB and they do not appear on my desktop.

I received e-mails on my BB.  Those same e-mails usually show up on my desktop when I get home.  Some of the e-mails are too hard to read on the BB...so today, I deleted them from my blackberry expecting to see them on my desktop.

 

When I got home, some of them were on my desktop, but some of them were not....Why is that? 

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Deleted e-mail on BB and they do not appear on my desktop.

Go to Email Settings -> login using the user name and password (if set by you) -> Email Accounts -> under your integrated email ID click Edit button -> scroll down to Deleted Items click on Yes on Synchronize deleted items between this mail box and my device.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Contributor
Posts: 14
Registered: ‎08-23-2008
My Device: Not Specified

Re: Deleted e-mail on BB and they do not appear on my desktop.

Sorry...but I'm really still a novice....where are the e-mail settings?
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Deleted e-mail on BB and they do not appear on my desktop.

Hi,

Please tell me two things:

Do you want to get the emails to both your PC and BB?

What email service are you using?

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Deleted e-mail on BB and they do not appear on my desktop.

Click on Menu button now you'll be able to find all the available application on your device. Look for Email Settings icon there.

 

Let me know did you subscribe for BlackBerry data plan? If not that then you'll have to add this plan by asking your carrier to have full access to BlackBerry device features.

 

If you already have Blackberry data plan and unable yo find this application icon on your screen then contact your carrier immideately. Probably they might have made some mistake while provisioning your SIM.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit