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Developer
MoonHowler778
Posts: 111
Registered: ‎03-18-2009
My Device: Blackberry Curve 8530
My Carrier: Boost Mobile CDMA
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Desktop Manager 5.0 does not prompt for new OS

I downloaded the latest OS for my BlackBerry Curve 8330m and deleted the VENDOR.XML file. I also backed up all my data and apps. According to the instructions on CrackBerry, when I plug my Berry in and start DM, it is supposed to prompt me to install the new OS, or if it doesnt' to click on App Loader and it will prompt me there.

 

It doesn't prompt me either time. How do I actually install the new OS?

 

Thank you!

BlackBerry Curve 8530
OS: 5.0.0.937
Carrier: Boost Mobile CDMA
16 GB microSDHC card installed
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Desktop Manager 5.0 does not prompt for new OS

If it does not prompt you you can start the process by going into the Application Loader icon. This will start the same wizard to walk you through the loading process.
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Developer
MoonHowler778
Posts: 111
Registered: ‎03-18-2009
My Device: Blackberry Curve 8530
My Carrier: Boost Mobile CDMA

Re: Desktop Manager 5.0 does not prompt for new OS

[ Edited ]

I did that and it said no updates were found. :-(

 

Thank you.

No update
Message Edited by MoonHowler778 on 08-04-2009 10:47 AM
Message Edited by MoonHowler778 on 08-04-2009 10:48 AM
BlackBerry Curve 8530
OS: 5.0.0.937
Carrier: Boost Mobile CDMA
16 GB microSDHC card installed
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Desktop Manager 5.0 does not prompt for new OS

Which OS version did you download and install? Check which OS is installed on your BlackBerry now by going into Options | About. Do the numbers match?
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Remember to resolve your thread by clicking Accepted Solution.
Developer
MoonHowler778
Posts: 111
Registered: ‎03-18-2009
My Device: Blackberry Curve 8530
My Carrier: Boost Mobile CDMA

Re: Desktop Manager 5.0 does not prompt for new OS

 The OS I downloaded was 4.5.0.138. The one on my Berry is 4.5.0.127.
BlackBerry Curve 8530
OS: 5.0.0.937
Carrier: Boost Mobile CDMA
16 GB microSDHC card installed
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Desktop Manager 5.0 does not prompt for new OS

On the screenshot you posted, you can hit the Options button on the right. This will take you into the screen where you can check or uncheck the apps you want to install/uninstall. On this screen look at the apps that are checked. If the "Action" column says None, then the OS you installed has the same version of the app that's already on your device. If the "Action" column shows Update or Upgrade, then it's an updated version that will be installed.
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Remember to resolve your thread by clicking Accepted Solution.
Forums Veteran I
drizzt09
Posts: 2,090
Registered: ‎03-11-2009
My Device: 8320 / 9530

Re: Desktop Manager 5.0 does not prompt for new OS

was the upgrade from your actual carrier, if so you dont need to delete the vender.xml file. Deleting the the vender file is only needed when you are installing another carriers version.

 

and you have to delete the vender file after you install the device software to windows.

Developer
MoonHowler778
Posts: 111
Registered: ‎03-18-2009
My Device: Blackberry Curve 8530
My Carrier: Boost Mobile CDMA

Re: Desktop Manager 5.0 does not prompt for new OS

The upgrade was from another carrier, either Alltell or US Cellular.

 

I'll check that Options thing again.

BlackBerry Curve 8530
OS: 5.0.0.937
Carrier: Boost Mobile CDMA
16 GB microSDHC card installed
Developer
MoonHowler778
Posts: 111
Registered: ‎03-18-2009
My Device: Blackberry Curve 8530
My Carrier: Boost Mobile CDMA

Re: Desktop Manager 5.0 does not prompt for new OS

Sorry for the double post; I can't find an edit option.

 

Here's a screencap of the upgrade options page. Should there be two 4.5 OSes listed?

upgrades?

BlackBerry Curve 8530
OS: 5.0.0.937
Carrier: Boost Mobile CDMA
16 GB microSDHC card installed
Forums Veteran I
drizzt09
Posts: 2,090
Registered: ‎03-11-2009
My Device: 8320 / 9530

Re: Desktop Manager 5.0 does not prompt for new OS

1 is system and the other is core... so yes anything greyed out, you can not change. but action says none beside each one, so they wont be touched, so when you get to the last screen, choose advanced... this will give you the iotion to perform backup and restore, but also perform a complete erase and reinstall, which will force the upgrade.

 

also double check add/remove programs in control panel

make sure you see your desktop software and the NEW BB software and no other BB software