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BlackBerry® Curve™

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Contributor
Posts: 37
Registered: ‎10-08-2008
My Device: Torch 9810 OS 7
Accepted Solution

Desktop Manager - "Grayed out" Application

BB Curve 8310; eOffice Ver 4.5.044

 

I am having problems with the eFile application of eOffice. eFile is on the BB; eFile Desktop is on the PC. The eFile Desktop will not communicate with the BB even though the BB is connected.

 

When I view the Applications in Desktop Manager, the eFile application is checked but "grayed out". I cannot uncheck or delete.

 

Question - What possibly caused the "gray out"? How can I fix the "gray out" so I can uncheck/delete the application?

Contributor
Posts: 37
Registered: ‎10-08-2008
My Device: Torch 9810 OS 7

Re: Desktop Manager - "Grayed out" Application

Got an answer from QuickOffice earlier today... the eFile application is an integral component of eOffice and is "grayed out" so that it cannot be deleted.