05-17-2009 06:00 AM
For an unclear reason my Blackberry Curve started to show a white screen for 3 seconds, than black, (LED red) and it continues doing that.
Even removing the battery for hours and putting it back in does not solve the problem, it remains to react like this.
Can somebody please help?
05-18-2009 07:03 AM
Thanks for the hint but I am still stuck.
If I follow the recommended steps in the article, I can connect the device easily, then it starts the update with Erasing applications, Loading System SW, but then it tries to reconnect to the JVM and this fails since after previous steps it is still in an endless loop.
I was thinking I need to be able to wipe the memory and found JL_Cmder, tried the Wipe there and after about 50 times or retrying I could reboot it with error 507 and then ran the app loader again with v4.5. Succesful, but after that, a couple of minutes later it started to endless loop again... tried again about 50 times to wipe it with JL_Cmder but was not as lucky as before...
This is quite frustrating.. I spent hours on this already and I really wonder if there aren't any better tools available for capturing this...
I hope somebody can still provide me with some more info...
05-18-2009 07:18 AM
Either it is a battery issue, battery is going to die, or either the device has an internal defect in electronics.
Check the battery and if it won't help take device to the nearest repair shop.
Or if the device is under warranty - ask for replacement.
05-18-2009 09:39 AM
did you have a media card installed to your device during the installation?
remove it and see if the rebooting goes away, if not reinstall again, with the media card out.. and see if that resolves it, test it for about 24 hrs before putting the media card back in