Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Curve™

Reply
Contributor
DouDzy
Posts: 17
Registered: 10-11-2009
My Carrier: STC

Difficulty Sending/Receiving Files or Pictures on New Blackberry Messenger

Hello,

 

Ever since my friends and I have upgraded to the new blackberry messenger v5.0, we have been having troubles in sending and receiving files, whether it's a picture or any file. There's always a delay in transferring or no transfer at all. It usually takes too long to tranfer. Is this a network problem or is the new bbm bugged?

 

I'd appreciate some feedback on this issue and if anyone is facing the same problem.

 

We live in Saudi Arabia.

 

Regards,

D

Please use plain text.
New Contributor
hellie28
Posts: 6
Registered: 10-20-2009

Re: Difficulty Sending/Receiving Files or Pictures on New Blackberry Messenger

I have been having the exact same problem and it's driving me nuts!!

 

Can anyone help please??  I am in the UK and I have a Curve 8520.

 

Thanks x

Please use plain text.
New Contributor
hellie28
Posts: 6
Registered: 10-20-2009

Re: Difficulty Sending/Receiving Files or Pictures on New Blackberry Messenger

Hi DouDzy

 

Click on this link http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/Problems-BBM-5-0-33-and-sending-re... and see if this works for you.  It has for me.

 

Regards

 

Hellie

Please use plain text.
Contributor
DouDzy
Posts: 17
Registered: 10-11-2009
My Carrier: STC

Re: Difficulty Sending/Receiving Files or Pictures on New Blackberry Messenger

Thank you Hellie for pointing out that thread. However, the method provided there didnt work fr me :smileysad:

Please use plain text.
New Member
oggi413
Posts: 1
Registered: 10-28-2009

Re: Difficulty Sending/Receiving Files or Pictures on New Blackberry Messenger

To send picture FASTER using new BBM 5, you have to disable TCP/IP settings by doing the following steps:-

1) Open option
2) Advanced Option
3) TCP/IP settings
4) Un-Mark APN Settings Enabled
5) Save

Please use plain text.
Contributor
DouDzy
Posts: 17
Registered: 10-11-2009
My Carrier: STC

Re: Difficulty Sending/Receiving Files or Pictures on New Blackberry Messenger

Hi! Thanks for the help but my friends who heard about this method and tried it said that it didnt work :-s

However, I will still try it and let u know if it works.

 

Thanks!

Please use plain text.
Visitor
marvnl
Posts: 1
Registered: 11-22-2009

Re: Difficulty Sending/Receiving Files or Pictures on New Blackberry Messenger

Where doesn't  the RIM/ Blackberry company say anything :smileyfrustrated: .... why does it take so long to fix this? Why dont we know if they are on the case as we speak? Do they want to fix this probleme or not? I NEED there awnsers.... Its bad enought that I cant get in to contact with them like I want to. The blackberry is a big hype in Holland right now and if the want to be as big as the Iphone the better do something about it fast. Black berry has a lot of errors already. I want to let them explain the self .. I want to here them out.....but .... the wont :smileysad: ... BE SMART AND MAKE IT PUBLICE BLACKBERRY!!! 

Please use plain text.
Contributor
DouDzy
Posts: 17
Registered: 10-11-2009
My Carrier: STC

Re: Difficulty Sending/Receiving Files or Pictures on New Blackberry Messenger

I hear u.... well my friends are slowly switching to iPhone :-s

Please use plain text.