03-25-2013 11:33 AM - edited 03-25-2013 11:38 AM
Well, there are a lot of "should be's" in that, and I'm not going to try and answer any of it point-by-point. But just leave it at the fact that this site has nothing whatsoever to do with any formal support from BlackBerry whatsoever. As you've noted, it is volunteer supported, and a user-to-user community. You may want SLA's, but they don't exist. You may want more than this site can give, but that doesn't exist. I may want to be financially independent...but that doesn't exist.
Lastly -- it is my understanding that when a new user signs up that they are indeed presented with all of the Ts and Cs about what this site is about and what to expect from it. If you were not presented with any of that, then there indeed may be something "broken" in the site that needs fixing. So please confirm what you were presented with when you signed up here, and if that was not the proper things, then we can ask the MODS to look into it.
Edit -- Lastly2 -- is it fair, given all of this, to start out by "bashing" the volunteers for the failures you see? For, if you re-read the opening of your first post in this thread, that's exactly how it gets interpreted, given how the site actually works. If your intention was to bash BlackBerry, then that did not come across...
03-26-2013 08:43 PM