08-23-2009 08:14 AM
I'm having problems in opening video attachments downloaded from emails.
They save to my Video folder, but when played only play sound with no images (there's a music logo - cd with music notes - displayed at the same time).
Does anyone know how I can see the images?
08-24-2009 07:21 PM
Hi and Welcome to the Forums!
They must be compatible with your device. See this article:
If the sender is not converting them to be compatible, then you will need to save them to a PC and then transfer them (via Media Manager) to your BB so that it can convert them to be compatible.
Good luck and let us know!