11-29-2012 01:12 PM
I recently synced my bberry with outlook, and now I have duplicate birthdays listed for all my contacts. My phone is also synced with two email accounts, one of which is the account used by outlook. The other email account has no birthdays and no contacts. The phone is also synced with Facebook. Any advice?
11-29-2012 02:56 PM
Need a bit more detail. Do you want the phone synced with facebook?
Do you want the 2 email accounts on there? if not, which email account do you want?
Are the dupes showing in Outlook? Just need to what your preference is before anyone can assist.
the two email accounts... what type of account do you have setup in outlook (hotmail, gmail, etc)
What is the second account (gmail, yahoo, etc)
11-29-2012 03:11 PM
1. yes, 2. yes 3. no 4. hotmail 5. hotmail (two different hotmail addresses) Only my main email address is used through outlook. My secondary one is only used online or through blackberry.
11-30-2012 01:44 PM
Good deal, nothing needs to be done with facebook or Outlook. The dupes are only on your blackberry from what you describe.
If you login to hotmail.com, is the duplicate information there too? How many contacts are we dealing with?
11-30-2012 02:26 PM
This is odd. There are no birthdays listed in my online hotmail calebndar. Also, all the birthdays in my outlook calendar are listed from 10am to 10am the following day...a two day birthday. Does that answer yout question?
11-30-2012 02:39 PM
Odd. Let me ask for a second opinion. I think Outlook is causing the problem, but there are three variables here.: Hotmail online, outlook and the blackberry.
Are you using the Microsoft Office Outlook Hotmail Connector?
What version of Outlook are you using? I think the sync issue between outlook and hotmail has to be resolved first then the blackberry should pick up the changes.. let me ask around.
11-30-2012 02:43 PM
I have not been using that program. I was using Blackberry's windows software for the sync. I'm using Outlook 2007. Thanks for your help.
If it helps at all, my bberry used to show two birthdays in the calendar. I'm not sure what changed, but now it shows one birthday and then another event, which is the same 'birthday', but is listed as an all day appointment..
11-30-2012 03:20 PM
Hey, just to let you know, mine got a messed up at some point also, and yours is not a new issue.
I've just had to go back and over a few weeks now and then, delete a few at a time. It comes somehow from syncing with Outlook, and resycing back to the BlackBerry. It's frustrated me, too.
Maybe someone else will have a better answer.
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