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BlackBerry® Curve™

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New Member
Gemma2502
Posts: 3
Registered: ‎11-02-2012
My Device: Curve 8520

E-Mail Verification

Hi

 

Can anyone help with verifying my e-mail

I have gone into the set-up page, clicked on verify...put in my password, and it is saying that my password is incorrect (when I know it isn't)

 

Thanks

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Forums Veteran II
Wolf359
Posts: 3,428
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: E-Mail Verification

hmm.  From the device go to blackberry.com/integrate
and see if you can setup your email from there.

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Please use plain text.
New Member
Gemma2502
Posts: 3
Registered: ‎11-02-2012
My Device: Curve 8520

Re: E-Mail Verification

nope, tried that.....still doesn't like my password....and I know it is correct too

Please use plain text.
Forums Veteran II
Wolf359
Posts: 3,428
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: E-Mail Verification

I wonder if you can remove the account and try to add it from scratch.

You can also try from https://bis.eu.blackberry.com/html?brand=o2mailuk

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.
New Member
Gemma2502
Posts: 3
Registered: ‎11-02-2012
My Device: Curve 8520

Re: E-Mail Verification

I'm losing my patience with this stupid phone at the moment, as it let me log into my account with the very password that I need to verify my e-mail on, and it still tells me that the password is invalid

 

Sorry, still didn't work :smileysad:

Please use plain text.
Forums Veteran II
Wolf359
Posts: 3,428
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: E-Mail Verification

I think its time to contact the carrier about this. They can see what's going on with your bis settings.
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.