BlackBerry® Curve™

[rajkannan90]

hi i m using bb curve 9300. my device is not detecting ear phones. i tried the same ear phone with other phones. its working fine in them. i tried rebooting also. but still the same . provide some  suggestions.

[Cpt_Sweatpants]

Hi rakjannan90,

Have you tried a different pair of ear phones in your BlackBerry® smartphone?

Thanks.

[rajkannan90]

Hi Cpt_Sweatpants,
ya i tried with other ear phones..but still not working.....But my earphone is working in other blackberry phones...

[Cpt_Sweatpants]

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks

[rajkannan90]

i tried uninstalling all user installed apps..but still the same..only during morning times earphone is not working..is there anything to do with temperature?