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New Member
zyeasf
Posts: 1
Registered: ‎06-28-2010
My Device: 8330 Curve

Email Icon shows envelope outlined in red with red envelope on top

Does anyone know why all of a sudden my email icon shows a white envelope outlined in red with a smaller red envelope on top? It was previously (for the last year) a white envelope.  Verizon is my provider.

JSanders
Posts: 86,488
Likes: 23,190
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email Icon shows envelope outlined in red with red envelope on top

 


zyeasf wrote:

Does anyone know why all of a sudden my email icon shows a white envelope outlined in red


Because new Service Books have been pushed to many users which changes the look of that envelope. It's been ongoing over the past two weeks from the reports I've seen.

 




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New Member
bobburk3
Posts: 1
Registered: ‎08-11-2010
My Device: curve 8300

Re: Email Icon shows envelope outlined in red with red envelope on top

Is the big red envelope replacing the Red asterisk and if so, why doesn't it go away after I read the email in the folder? Why is it only on one of my email folders and not the other two?

Contributor
ejsokol
Posts: 13
Registered: ‎10-29-2012
My Device: Torch 9810

Re: Email Icon shows envelope outlined in red with red envelope on top

I now have the same issue - did this ever get resolved?

Tried battery pull - nodda

Tried searching for hidden messages, updates, etc - nodda

 

Thanks.

JSanders
Posts: 86,488
Likes: 23,190
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email Icon shows envelope outlined in red with red envelope on top

It would be helpful to see what you mean.

 




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Contributor
ejsokol
Posts: 13
Registered: ‎10-29-2012
My Device: Torch 9810

Re: Email Icon shows envelope outlined in red with red envelope on top

Would luv too - but willnot install apps to accomplish.

I have a screen shot available if you have another way to post here.

 

Have a Torch 9810 running 7.0.0

JSanders
Posts: 86,488
Likes: 23,190
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email Icon shows envelope outlined in red with red envelope on top

You don't have to install an app to post a screen shot on this forum.

If you already have such an app installed, take the screenshot and post it in here.

 

I think you may need 10+ posts to enable the image upload function.




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Contributor
ejsokol
Posts: 13
Registered: ‎10-29-2012
My Device: Torch 9810

Re: Email Icon shows envelope outlined in red with red envelope on top

Thanks for the response.

 

Correct.  I have the ability to take and post a screen shot...

But this forum requires a fraternity secret password (prob 10+ posts) to be able to post any images.

 

Sad, I believe this is the final nail in the coffin for BB in my eyes.  Tired of this and several other non-resolved issues over the years - and I have been a huge BB supporter.

 

Will be heading into AT&T store to dump the BB altogether - iPhone or Android here I come.

 

When will BB wake-up?!?

JSanders
Posts: 86,488
Likes: 23,190
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email Icon shows envelope outlined in red with red envelope on top


ejsokol wrote:

 

But this forum requires a fraternity secret password (prob 10+ posts) to be able to post any images.


Yes, I believe I stated that above. Go to the Welcome & Introductionssection and say hi to a few new forum members.


ejsokol wrote:

Will be heading into AT&T store to dump the BB altogether - iPhone or Android here I come.

 

When will BB wake-up?!?


lol, you're blaming RIM/BlackBerry for your lack of having ten posts in this forum? Silly.

That's present to keep spammers and bots from posting images, etc. Not a big deal, easy to overcome.

 

If you still need help, please say so.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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Contributor
ejsokol
Posts: 13
Registered: ‎10-29-2012
My Device: Torch 9810

Re: Email Icon shows envelope outlined in red with red envelope on top

Banter is not entertained - it is wasteful.  Posting responses that have no usable information wastes everyone's time.  To tag onto your 'silly' comment - this was just a 'final nail' causing the BB demise in my eyes.

 

If you or anyone within the entire Blackberry world has an answer for an original question posted from 2010 - then folks would be interested.   Why nothing on a users end was changed, yet a single email account's icon changes to a Red outlined, on an angled envelope, with a solid red envelope within it appears - is beyond comprehension.  Folks like BB for the customization and control - here BB has taken that away.

 

Thank You.