04-11-2013 05:27 AM
I have a BB 9320. When I try to read an email sometimes I can scroll to the top sometimes I cannot. This can happen with the same email. So it does not depend on the size of the email message.
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04-11-2013 05:41 AM
Welcome to BlackBerry Support Forums
First try those steps , On your homescreen open the Browser > Press the Menu Key > Options > On that Screen Scroll down to Clear Browsing Data ( Mark all fields ) then Click on Clear Now .
Once it is done perform a battery pull restart by removing the battery while your device is Powered On , wait for atleast a min. then re-insert it back , your device may take a long reboot. After reboot please check again if you're able to view those emails properly.
04-11-2013 05:58 AM
Hi keith 13
You should try it first and see if that helps
Are you are connected to a corporate enterprise BES account.
04-11-2013 07:14 AM
So what's the result , Is it same ?
04-11-2013 10:22 AM