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New Contributor
Posts: 4
Registered: ‎02-09-2013
My Device: curve 9310
My Carrier: Airtel

Email Setup error on curve 9300

I have a curve 9300, whilst changing my device thru the desktop software, the system stopped and did only some of the transfers. My BBN works, My Browser works but when I go to set up my email, i get the usual email setup: Internet MAil Account AND Enterprise account. When I click that it comes up with a screen saying create an account with yahoo, gmail etc. I go thru the process and it comes up with a message "update failed". Can you please help? Thanks

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Email Setup error on curve 9300

Hello Alanj

 

Welcome to the forum. 

 

At this point I would suggest you contact your mobile network provider to ensure you have the correct data plan setup on your account. 

-SR

 

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